Goodwill 2013 Annual Report

Working to transform the community into one in which all indivuals have the opportunity to work.

Goodwill works to Transform the Community into One in which All Individuals have the Opportunity to Work


 R. Dean Kenderdine & Lisa Rusyniak

R. Dean Kenderdine & Lisa Rusyniak

Dear Friend of Goodwill,

Thank you for reading our 2013 Annual Report. Whether you are a donor, shopper, community partner, program participant or just an advocate for Goodwill’s mission, our success this past year would not have been possible without your support

Since 1919, Goodwill has worked to improve the lives of those in need. Nearly 95 years later, we are still just as committed to enhancing and transforming our community into one in which all individuals have the opportunity to work. 

In 2013, we placed 2,532 participants into gainful employment: a new job placement record for our organization. These individuals now have the opportunity to become self-sufficient and change the course of their lives. Our staff was also able to help an additional 39,563 individuals with job readiness, skills training, case management and placement services. Additionally, we are proud to say that 33% of all new employees in our organization were Goodwill program graduates.

Goodwill’s retail stores, which provide the majority of the revenue for our training programs, had an outstanding year. Store sales were 7.7% higher than 2012 with over 1.8 million individuals making purchases for the year. Major renovations were completed at our Bel Air, Annapolis and Padonia stores, offering a more pleasant shopping experience for our customers. We also began sizing all clothing to make it easier for our customers. Over 959,702 donors also contributed to one of our donation centers, a 7% increase over 2012. Additionally, 472,694 pounds of computers and electronics components were collected through the Dell Computer Recycling Program.

We celebrated another year of zero deductions for cleaning deficiencies at all of our contract sites, the twelfth year in a row without a deduction! At these facilities, training and counseling services were provided to 154 trainees with severe disabilities who perform this work.

Looking forward, we plan to accomplish even more in 2014 with the opening of three new stores, which will add nearly 50 jobs to our local economy, an increased presence in job training services in Baltimore County and a closer analysis of our impact in helping individuals overcome poverty.

Thank you for being a supporter of Goodwill and for taking the time to learn more about our mission and vision for the future. Let’s make 2014 even better by helping more people find jobs!


R. Dean Kenderdine
Chairman of the Board

Lisa Rusyniak
President & CEO

Board of Directors


  • R. Dean Kenderdine

    Board Chair MD State Retirement Agency
  • Jeff Jacobson

    Vice Chair/Treasurer Mister, Burton & French, LLC
  • Frances Taylor

    Immediate Past Chair Taylor and Ryan, LLC
  • Joan Corcoran

    Secretary Community Volunteer
  • Lisa Rusyniak

    President & CEO Goodwill Industries of the Chesapeake, Inc.

Chairman's Advisory Council

  • Kevin Abell

  • Roberto Allen

  • Dallas Arthur

  • Mark Barker

  • Allen “Mac” Barrett

  • Tom Burden

  • James Cole

  • M. Jenkins Cromwell

  • Gwen Davidson

  • Tom Finney

  • Ronald Fradkin

  • Carolyn McGuire-Frenkil

  • Don Fry

  • Gary Geisel

  • C. Gordon Haines

  • Kendra Heyde

  • Marty King

  • Deborah Knight-Kerr

  • Gail Letts

  • Bruce McLean

  • David Meese

  • Alvin Miller

  • Will Minkin

  • James Piper III

  • Wayne Resnick

  • Frederica Saxon

  • Malinda Small

  • Bonnie Stein

  • Janet Tolbert

Board of Directors


  • Robert Aumiller

  • Laura Barnard

    PMO Strategies, LLC.
  • Joy Bramble

    The Baltimore Times
  • Kevin Byrne

    The Baltimore Ravens
  • David Downey, Jr.

    Cassidy Turley
  • Joe Durham

    Columbia Bank
  • Dennis E. Finnegan

    1st Mariner Bank
  • Valerie Frank-Solorzano

    New York Life
  • Herbert Goldman

    Gordon Feinblatt, LLC.
  • Kenneth Grant

    Johns Hopkins Hospital
  • Clay Henry

    PNC Harborside
  • Andre Johnson

    Key Solutions, LLC
  • Lillian Suffolk Kilroy

    OneMain Financial
  • Robert Kimmons

  • Jayne Miller

  • Alexander Sanchez

    Office of the Mayor
  • Kathleen Snyder

    MD Chamber of Commerce
  • Joel Suldan

    LifeBridge Health
  • Joyce Van Dee

    Law Offices of Joyce Van Dee
  • Ashley Warrick

    Cohn Reznick Group
  • Kim Weaver

    Diversity Transitions
  • Donna Wilson

    Chesapeake Employers Insurance

President's Advisory Council

  • Ted Alexander III

  • Peter Chesner

  • Doug Hiob

  • Phyllis Wilkins

  • Rosetta Kerr Wilson

Life Members

  • Henry H. Miller

  • Thomas O. Nuttle

  • Brooks Robinson

  • Marge Thomas

Executive Staff

  • Lisa Rusyniak

    President & CEO
  • Jerry Grasso

    Executive Vice President & CFO
  • Karen Pearson

    Senior Vice President, Workforce Solutions
  • Hassan James

    Vice President, Family Services
  • Jonathan Balog

    Vice President, Marketing & Communications
  • Dianna Palien

    Vice President, Human Resources & Talent Development
  • Traci Barnett

    Vice President, Public Policy & Development
  • Angie Green

    Assistant to the President